Contents
Utilities & Settings
The main menu and context panel give you tools for troubleshooting, cache management, and reviewing transaction history.
Where to Find These Tools
| Tool | Location |
|---|---|
| Unsent Transactions | Main menu -> Utilities and Settings |
| Error Log | Main menu -> Utilities and Settings |
| Pending Transactions | Main menu -> Utilities and Settings |
| Audit Trail | Main menu |
| Settings | Context panel |
| Pending TX | Context panel |
| Reload | Context panel |
Settings
Open Settings from the context panel. Three buttons are available:
| Button | What It Does |
|---|---|
| Test Signature | Opens a signature capture test pad |
| Reset Cache | Clears and reloads the local data cache. Pending transactions are not affected. |
| Clear Transactions | Removes all locally queued transactions. The cache is not affected. |
Use Reset Cache when data looks stale but you still have pending work to submit. Use Clear Transactions only when you want to discard queued transactions.
Reload vs Reset Cache vs Clear Transactions
| Action | Effect |
|---|---|
| Reload (context panel) | Refreshes data from the server |
| Reset Cache (Settings) | Clears the local data cache and reloads it from the server |
| Clear Transactions (Settings) | Removes all locally queued transactions |
Reload is a quick refresh available from the context panel. Reset Cache clears and reloads cached data. Clear Transactions does not affect the cache.
Audit Trail
Audit Trail is accessible from the main menu. Use it to review a chronological history of transactions in the mobile app.
Use the Select Date Range dropdown to filter results:
| Option | Range |
|---|---|
| Past 24 Hours | Last 24 hours |
| Past 3 Days | Last 3 days (default) |
| Past Week | Last 7 days |
| Past 2 Weeks | Last 14 days |
| Past Month | Last 30 days |
Use the search box to filter the list. Use Previous and Next to page through entries.
Error Log
Open Error Log from the main menu to see errors logged by the app.
Each server-side error entry shows:
- Date recorded and the associated user
- A description of the error
- The command that triggered it
Use Previous and Next to page through entries.
The first page also includes a Client Data section with local diagnostic information:
| Field | Description |
|---|---|
| Driver | The local storage driver in use |
| Cache Size | Current local cache size in KB |
| Mode | Standard or Fallback |
A Download Log link appears in this section when client logs are available. Use it when sharing diagnostics with your administrator.
Unsent Transactions
Open Unsent Transactions from the main menu to see transactions that are queued locally but have not yet reached the server.
The screen includes a search box. If no transactions are waiting, the screen shows No Unsent Transactions found.
If entries appear here, review Error Log before deciding how to proceed.
Context Panel
The context panel is available from any screen. It contains:
| Item | Purpose |
|---|---|
| Home | Return to the main menu |
| Warehouse | Switch to a different warehouse |
| Settings | Open Settings |
| Pending TX | View the pending transaction queue |
| Reload | Refresh data from the server |
| Logout | Sign out of the app |
Related Topics
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