Hardware

Presales Support

Call – (610-266-7200)
Email – ipsales@cissltd.com

Support for Clients and Registered Users:

Call – (610-266-7200)
Email – support@cissltd.com

We are here to help,

Feel free to call with any questions you may have. Normal Support hours are 8:30 a.m. to 5:00 p.m. M-F

Support Plan Details

CISS Support.pdf

Inventory Pro internal system rests on a solid three-tier, object-oriented, web based foundation widely recognized as the industry standard. Cutting-edge innovations (ASP®, ActiveX®, Java®, etc.) are employed on every tier, taking advantage of the latest achievements in this field of information technology.

System Requirements

Microsoft Windows Server (2003, 2008, 2012, 2016) based platform

  • IIS v6/7, all Microsoft Patches/Updates supported

Database (can be on the same or different server(s) as the IIS instance)

  • SQL Server 2005+, 2008R2, 2012, 2016; Express, Standard or Enterprise
  • Supports mirroring

User Interface based upon standard WWW browsers: (in preference order)

  • Chrome
  • Firefox
  • Safari
  • IE v10/11/Edge
  • Must have cookies enabled

Mobile Devices

Smartphone/tablet

  • iPhone, iPad, iPod (iOS) and any Android device or any device with a WebKit enabledbrowser. Developed in Jquery – scales to any size screen automatically
    • Motorola Bluetooth scanner (as long as it doesn’t disable the keyboard)
    • Socket Bluetooth scanners and sleds
    • Koamtac sleds
    • (almost any Bluetooth device works – just test first!)

Rugged

  • Windows Mobile 2005+ devices (Motorola MC9000 or MC55A/75A, Workabout Pro, etc.) LXE, Honeywell, CipherLab CP60, Handheld
  • .NET Framework 4.0
  • Android industrial – Zebra RFD-8500 RFID Bluetooth reader
    • Motorola MC40
    • Intermec CN51
    • CipherLab RS30

Uses Active Reports (run-time supplied if hosted locally)

  • Prints barcodes
  • Reads RFID tags (Bluetooth RFID readers, Industrial RFID readers)
  • Requires Adobe Acrobat Reader

Application written is ASP, ASP.NET and VB

  • Compiled code
  • DLLs are registered via run command line using regsvr32.exe

Certain DLLs need to be added to Component Services as a COM+ application.

  • Infolite.dll – needed to allow the reading of our compiled dll files
  • vArx.dll – Active Reports
  • Arx2.dll – Active Reports2.dll
  • Ipol2101.dll – main COM+ application
  • Uploadfile.dll – allows upload and download of files from the IPOL interface

Certain folders need write permissions. Mainly those that have files exported from and written to

  • IPOL/framework/import
  • IPOL/framework/export
  • IPOL/framework/user

Standard SMTP for email

Standard windows printer drivers

No client side installations – all server side

Supports keyboard wedge, Bluetooth, wireless RF barcode scanners (IP*Mobile/JP*Mobile)

Firewall ports:

  • http = port 80
  • SQL = port 1443
  • The system can be run over HTTPS if desired (need to buy certificates)

Process for Installation on Server with no SQL Server using an empty Inventory Master DB:

  • Install SQL server
  • Install DB manager software
  • Attach Master DB to SQL Server
  • Copy files to IPOL folder
  • Give write permissions on specific import/export folders
  • Register dll’s
  • Add specific dll’s to component services
  • Create IIS website
  • Register dll files

Installation & Training

We provide full setup and training services.

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