Installation & Training
We understand each business has different needs. So at CISS, we will custom tailor an implementation package that is just right for you.
At CISS, we place an immense amount of importance on proper installation and training. We want our customers to get the most out of the application. This begins with setting up the system to meet your needs correctly and learning how to use it from the onset. Training and Installation are both optional services, however, we do provide some onboarding with each purchase.
Train the Trainer
We like to pursue a “Train the Trainer” approach to help establish a Key Operator on staff at each organization. This allows many basic questions to be handled internally and helps establish a consistent line of communication between CISS and each client. Generally, we only modify a system at the behest of a key operator or known entity at the client to avoid any sort of phishing attacks or unauthorized access or changes.
If you would like to install the system yourself, we can help you over the phone and supply you with the instructions necessary. We also do many onsite installations, however, we prefer remote access tools to provide service quickly and efficiently. Installation Guide
On Site / In Person Training
If you would like to come to our facility for uninterrupted training, we will accommodate you. Or you might prefer a specialist come to your location. Our inventory specialist will assess your processes, apply them to the system, and make recommendations on utilizing the application. We use the train the trainer approach, the classroom environment, and even on-the-job training and we will help you decide which will benefit your users the most.